Welcome to JCOM Automation Inc..

JCOM Automation is your Industrial Communications training and solutions partner in Canada. We are experts with PROFIBUS, PROFINET, Modbus RTU and TCP, Ethernet IP, HART, CAN and Foundation Fieldbus. We do network audits, training and are the Canadian distributor for Helmholz and one of two Canadian distributors for PROCENTEC.

We are  a PROFIBUS PROFINET International Training Center (PITC) and a PROFIBUS PROFINET International Competence Center (PICC) for PROFIBUS. The PROFIBUS PROFINET International certification guarantees a high standard for teaching and trust in us as a center of excellence for PROFIBUS. In fact, we are the only certified training center and competence center in Canada.

Our Principal Engineer and owner is the co-author of a book on PROFIBUS and PROFINET called ‘Catching the process fieldbus – an introduction to PROFIBUS and PROFINET’. It is available as a free down load from the US PI website at:


We have the pleasure of representing two very innovative companies; Helmholz and PROCENTEC . These companies make products centered around Industrial networking and general automation equipment.  A summary of their most popular products are given below.

JCOM Automation provides:

  • Industrial communications training courses
  • Network design consultancy
  • General network troubleshooting
  • Industrial Ethernet diagnostic equipment
  • PROFIBUS diagnostic equipment
  • PROFIBUS repeaters
  • PROFINET switches
  • Ethernet switches and gateways
  • Remote maintenance products
  •  Distributed I/O systems for PROFIBUS, PROFINET, CAN Open, Ethernet IP, Modbus TCP, DeviceNet and EtherCAT

Contact JCOM Today!

JCOM Automation is a proud supporter or PROFIBUS PROFINET International and is a PROFIBUS PROFINET International Training Center (PITC) and Competence Center (PICC).




March 2018: JCOM Automation Inc. launched our Youtube channel called Comms Guy https://youtu.be/BBSVlDulrXk

January 2017: JCOM Automation Inc. became a distributor for Helmholz (www.helmholz.com). Helmholz makes PROFIBUS, PROFINET components, some S7 modules and a great line of IO modules.

October 2016: JCOM Automation became JCOM Automation Inc.

September 2016: JCOM Automation became a certified training center for PROFIBUS PROFINET International.



JCOM Automation Inc. produces a newsletter a few times a year updating our customers on up coming training opportunities, interesting applications and new products. Please sign up below:

Subscribe to our mailing list

* indicates required

Featured Products

4 and 8 Port PROFINET Switch

Helmholz has just released a new 8 port version of their very popular PROFINET switch. This is a compact, easy to use switch with a very intuitive web interface. Please contact us for more information.


home3ProfiTrace is the best PROFIBUS Bus monitor on the market. It is easy to use and very powerful. It connects to the network via a simple USB interface called ProfiCore™ Ultra. It has a built-in Oscilloscope and gives you a summary of any issues and overall network health.


  • Busmonitor for DP and PA with powerful statistics
  • Oscilloscope – ScopeWare
  • Bar graph
  • Topology scan
  • Reporting
  • 3-Color network condition indicator
  • DP master – ProfiCaptain
  • ProfiCore Ultra USB interface
  • OPC server and CommDTM

Read More about ProfiTrace…


PROCENTEC is well-known for providing the best and most cost effective repeaters ideal for splitting PROFIBUS DP networks.

home4The well-known ProfiHub family is a collection of PROFIBUS DP multi-port repeaters. They can be used to create reliable star/tree networks and long multi-device spur lines. They are essential to obtain better control during maintenance and upgrading of the network. The use of ProfiHub results in lower operational costs and the optimization of the entire production process.

The ProfiHub family also includes the innovative, ProfiSwitch which  lets each segment have its own baud rate!


  • Spur lines to devices
  • Star, tree and bus structured networks
  • Pull/Plug motor control centers
  • Barrier for non galvanic isolated equipment
  • EMC sensitive applications
  • Applications with device and cable stress

Read More about ProfiHubs…


ComBricks are an extension of the ProfiHub idea. ComBricks is a module repeater with the option of having ProfiTrace built in. ComBricks enables engineers to remotely monitor PROFIBUS installations from anywhere in the world and will alert them if any faults arise. Therefore, faults can be solved efficiently and quickly which reduces downtime and optimizes the entire life cycle of the installation.

home5ComBricks is a modular platform able to carry repeater and fiber optic modules. Over Ethernet, the condition of the installation can be remotely inspected with ProfiTrace OE in a web browser. Monitoring does not require additional and frustrating software installations on the PC. As it is accessible through a web browser, most platforms – including mobile phones – are compatible with ComBricks. The combination of network components and monitoring makes this product an ideal choice for organizations where asset management is paramount. It raises awareness among technical staff because the installation becomes understandable and predictable.


  • Modular PROFIBUS repeater and fiber optic backbone
  • Permanent PROFIBUS monitoring with ProfiTrace and oscilloscope
  • Automated response to bus problems with relay module and digital output module
  • Asset management Ethernet gateway for CommDTM
  • Transparent PROFIBUS data hub (repeaters, fiber optic, PROFIBUS PA, RS 485-IS, DP slave)

Read More about COMBRICKS…


home6PROFINET requires other measurement tools than PROFIBUS. Measuring and solving faults on an Ethernet network is a big challenge that could result in unacceptable downtime and high operational costs. In order to avoid these issues in the future, PROCENTEC provides the perfect solution: Netilities. Netilities is a compact and efficient tool that supports engineers in their PROFINET engineering and troubleshooting tasks.

Netilities generates a live list of the PROFINET/Ethernet network and spots the devices which are in Data Exchange. Statistics provide a comprehensive overview of the network status. A detailed report provides information about the reliability of the PROFINET network. Netilities uses the standard Ethernet/WLAN port on the PC or interfaces with a ProfiTap. The best performance of Netilities is achieved when the laptop is directly connected to the mirror port of a switch, which is installed directly behind the PLC or another controller.

As with any network, cables are essential for providing solid communications. For PROFINET, a good cable tester is very important and we offer a great PROFINET cable tester.


  • Real time scan/ live list of the complete network
  • Info panel for network problems (device missing, double addresses, etc.)
  • Statistics (cycle times, corrupted telegrams, data sizes, etc.)
  • Setting Device Names and IP numbers
  • Topology scan based on SNMP
  • Detailed reporting
  • Suitable for other Ethernet systems

Read more about PROFINET…


Check out our Youtube channel at:



For general information on PROFIBUS and PROFINET:



For detailed information on PROCENTEC equipment:


For detailed information on Helmholz equipment: