Industrial Network Service and Support
Count on JCOM Automation, your trusted industrial communications partner, to deliver comprehensive service and support across Canada and the U.S.A. Furthermore, we are experts with PROFIBUS, PROFINET, EtherNet/IP, Modbus, and HART networks.
We have over 30 years of experience in industrial communications field service. Consequently, we specialize in network troubleshooting, health checks, and design consulting to ensure optimal network performance and reliability. We’re here to help.
Additionally, JCOM Automation is certified by PROFIBUS PROFINET International. This certification guarantees a high standard of trust in us as a recognized center of excellence for PROFIBUS and PROFINET.
Contact us at 1-705-868-8745 to book a field service appointment.
Industrial communications experts
Delivering peace of mind for your networks.
A full line of industrial network services
Advanced network troubleshooting
Sometimes you need an extra set of eyes to effectively solve a network problem. Utilizing state-of-the-art diagnostic equipment, JCOM Automation is your extra set of eyes. Rely on our knowledge and skills help isolate network issues and get you back up and running. In addition, we have extensive experience with PROFIBUS / PROFINET networks and are the only Canadian certified center of competence.
Need help with other network protocols? We are experienced with Modbus, HART, EtherNet/IP.
Network audits and health checks
It is always a good idea to have your network thoroughly checked out from top to bottom every year. JCOM Automation conducts extensive extensive health checks to keep your network in top condition. Furthermore, we provide you with a benchmark for future health checks along with a detailed report on your network’s performance. Additionally, we offer valuable suggestions for improvements to ensure continued reliability and efficiency.
Network assembly acceptance tests
Your new network has just been installed and now you are ready to proceed with the acceptance test. Notably, this is a very rigorous test and, as such, can be cumbersome for some installers. JCOM Automation is here to guide you through the process, and in turn, ensure that your network is fully prepared for operation. In addition, we provide you with a detailed benchmark analysis of your network and a comprehensive report on the network health.
Network design
Overwhelmed by the numerous requirements involved in building a robust industrial network? If so, JCOM Automation is here to help. Inquire about our comprehensive network design services tailored specifically to your needs. Furthermore, our expertise ensures that your network is designed for optimal performance and reliability right from the very start.
Contact us
Contact us at 1-705-868-8745 to book an industrial network service appointment. We are based in Ontario and service all Canadian provinces and territories, Michigan, Ohio, New York, Pennsylvania and all other US states.
Newsletter and Book download
JCOM Automation Inc. produces a newsletter a few times a year updating our customers on upcoming training opportunities, interesting applications and new products. Please sign up here, and you can download a free copy of ‘Catching the Process Fieldbus – An Introduction to PROFIBUS and PROFINET,’ as our thank you.
The book is co-authored by our principal engineer and owner, James Powell.
